Digital Culture Run Amok: The Case for Community Management

"Community management is cultural risk management in a world where your culture is what attracts and retains customers and employees." Rachel Happe Excellent article on the impact of digital and its relationship to #communitymanagement - 

(Read it @https://www.linkedin.com/pulse/digital-culture-run-amok-case-community-management-rachel-happe?trk=hp-feed-article-title-share)