Life at work can be compared to a theatre where human emotions of elation, grief, happiness, winning, losing, etc., are at play. In this setting, a few lose their nerve and careers while others thrive.Success at work is not just achieved with educational qualifications, emotional intelligence is also an equal factor.
There is only one area which a business—or any organization—needs to address if it wants to lift itself from averagely successful to excellent: how well the people in the business work together.
This is the value of emotional intelligence in the workplace.
emotional intelligence at work is about how people and relationships function:
- relationships between colleagues, between directors and staff;
- relationships between the organization and its customers, stakeholders, suppliers, competitors, networking contacts, … everyone.
It is about leadership, teamwork, management skills and partnership.
Founded on excellent practice and understanding of communication, the
emotionally intelligent business consistently excels in all these areas
and has insight into how this happens.
An organization which is emotionally intelligent has staff who are:
- motivated, productive, efficient, aligned with the business, and committed;
- effective, confident, likable, happy, and rewarded.
Emotional intelligence is applicable to every human interaction in
business: from staff motivation to customer service, from brainstorming
to company presentations. But the subject is far deeper and wider than
these examples, and emotional intelligence must be able to understand
and deal with:
- how we assess people
- how relationships develop
- how our beliefs generate our experience
- as well as resistance to change, power struggles, judgment, competition, vision, leadership, success, and much more.
A business in which the staff are emotionally intelligent is one
which enables them to work together to maximum effectiveness. This can
only increase the organization’s success, however measured.
Emotional intelligence is essential for excellence.
Neeta Mohla, Founder - Inspire One shares the script for succeeding at work
The book’s practical approach is based on the author’s rich experience of working with business leaders and senior executives, including the C-suite of leading organizations.
Unique features of the book:
• Explains EI at the workplace through real-life cases and examples, rather than focusing on the concept.
• Explores the application of EI specifically in the Indian context
• Engaging, conversational read with drama as the central theme
• Pull-out boxes, quotes and research
Have A Good Read :)
"" Human Drama Inc. ""
Emotional Intelligence in the Workplace....
that written in an anecdotal style with real-life examples,The book’s practical approach is based on the author’s rich experience of working with business leaders and senior executives, including the C-suite of leading organizations.
Unique features of the book:
• Explains EI at the workplace through real-life cases and examples, rather than focusing on the concept.
• Explores the application of EI specifically in the Indian context
• Engaging, conversational read with drama as the central theme
• Pull-out boxes, quotes and research
Have A Good Read :)
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