Talk To Your Customers. Find out what they need. Don’t pay any attention to the Competition. They’re not relevant to You."
--- Joel Spolsky
Those
who talk with their Customers and uncover their needs have developed
the ace up their sleeve that the competition doesn't have. Many
salespeople are happy with one sale; don't let that be you. Dig a bit
deeper - what other business issues keep your customer up at night? If
you don't ask, they won't tell you. Be helpful and if you can't solve
their problem, find someone who can. Be a resource, not a
liability !
... Leverage can change your life and business too!
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